AI Sandbox

The best place to test your AI Agents' knowledge

Overview

Your AI Sandbox is the best place to test your AI Agents' knowledge of your listings and the tone of their responses. Once you have selected your AI's Tone and Mode, you can test out its responses by typing a hypothetical guest question into the Sandbox messaging pane.

Purple response indicates that the AI has enough information to respond and didn't encounter a sensitive topic, while red responses indicate that the AI either lacked adequate information to respond, or else encountered an auto-flag topic (such as a maintenance request or complaint). See the Route to Host page for more details on message flagging.

Steps

1. Navigate to your Listing Knowledgebase and select a listing.

2. Click Settings

3. Select your preferred tone and enter a question in the messaging Sandbox.

4. Wait for your AI Agent to generate a response!

Purple responses mean the AI can respond automatically to a question, while red responses indicate that the AI would have routed the guest message to the host for human intervention.