Add Listing Info Packets

Building and uploading Listing Info Packets

Overview

Once you've Synced your PMS, the final step is to fill out your AI Agents' knowledge with Listing Info Packets. These packets serve as a catch-all for any information that is not already available through your PMS, and help give your AI a fuller picture of your listings.

Not sure what to put in your Info Packets? Click the link below for an in-depth review:

Listing Info Packets

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Steps to add an Info Packet

1. Navigate to your Listings Knowledgebase

2. Select a listing

3. Click Documents or Upload file

4. Drag and drop a new packet

5. Wait for the upload to complete and click Save

It may take several minutes for a new Listing Info Packet to ingest. If you see an error, wait 5-10 minutes before messaging the AI again or uploading a new packet.