Connecting to Hostaway

Generate a Hostaway Partner Token and get synced!

Adding a Hostaway Integration

1. Log into the Cortado web app and navigate to the Cortado Integrations Page

2. Select “Hostaway” and click “Add Account" or the + button

3. You will be redirected to the Hostaway Integration page, where you will be asked to enter your Hostaway API Key and User ID.

4. Enter your Hostaway Partner Token and click "Submit"

5. Watch your listings and conversations populate!

While most initial syncs complete in less than 5 minutes, portfolios of 25+ listings may take up to 30 minutes during their first sync. Please do not attempt to re-add a Hostaway account during this process.

How to create a Hostaway API Key

You can access your Hostaway API page directly by visiting the link below:

https://dashboard.hostaway.com/settings/hostaway-api

1. In a separate tab, log into your Hostaway dashboard

2. Navigate to Settings using the left side-bar

3. Click “Hostaway API” from the top selection bar

4. Once on the Hostaway API page, click “Create” to create a new API key

5. Enter a name for your key (e.g., “Cortado Key”) and select Cortado AI in the Partner field

6. You will see the following screen with your Account ID and API Key. Save both before exiting the window.

IMPORTANT - Do not exit this window without saving your Account ID and API Key.

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Questions?

Contact Cortado support at [e-mail]