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Cortado AI Docs
  • Start Here
  • Getting Started
    • Access your Account
      • Create an Account
      • Logging In
      • Changing your Password
    • Sync your PMS
      • Connecting to Hostaway
    • Understand your AI
      • What does my AI know?
      • When will my AI respond?
    • Activate your AI Agents
      • Add Listing Info Packets
      • Test your AI Agents
      • Go live with Autopilot!
  • Inbox
    • Inbox
      • AI Message Tags
      • Inbox Filters
    • Conversation View
    • Guest Details
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      • Email & SMS Notifications
      • Slack Notifications
  • Knowledgebase
    • All Listings View
    • Listing View
    • Listing Info Packets
      • What is a Listing Info Packet?
      • How to upload a Listing Info Packet
      • What makes a good Listing Info Packet?
    • AI Settings
      • AI Modes
      • AI Tones
      • Disclaimer Tag
      • AI Sandbox
  • AI 101
    • Route to Host
  • Workflows
    • Upsells
      • Reservation Booster
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On this page
  • Overview
  • Monitor your AI Responses
  • Draft an AI Response
  1. Inbox

Conversation View

Message your guests, utilize AI-generated drafts and view your AI's activity.

PreviousInbox FiltersNextGuest Details

Last updated 3 months ago

Overview

The Conversation View is your main interface for messaging your guests, utilizing and viewing your AI's activity. You can access this view at any time by clicking into a particular conversation from your main inbox view.

Monitor your AI Responses

From the Conversation View, you can easily monitor your AI's activity by checking from messages with AI Autopilot as the sender name. This indicates that the message was sent by your AI Autopilot in response to an incoming guest message or a scheduled upsell.

Draft an AI Response

Once the response has been generated, you can click into the text pane to edit the AI draft to your liking.

No matter what is set, you can always use your AI Agents to generate a draft response from the Conversation View. Just click the Generate AI Message button at the bottom of the text field and watch the magic happen!

AI Mode
AI-Generated Drafts