# Cortado AI Docs

## Cortado AI Docs

- [Start Here](https://cortado-ai.gitbook.io/cortado-ai-docs/readme.md)
- [Sync your PMS](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/sync-your-pms.md): First things first, let's get you synced.
- [Connecting to Guesty](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/sync-your-pms/connecting-to-guesty.md): Generate a Guesty Partner Token and get synced!
- [Connecting to Hostaway](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/sync-your-pms/connecting-to-hostaway.md): Generate a Hostaway Partner Token and get synced!
- [Connecting to OwnerRez](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/sync-your-pms/connecting-to-ownerrez.md): Use OwnerRez's OAuth system to connect and sync your portfolio in minutes.
- [Understand your AI](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/understand-your-ai.md): How does this whole AI thing work anyway?
- [What does my AI know?](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/understand-your-ai/what-does-my-ai-know.md): Understanding where your AI's knowledge comes from.
- [When will my AI respond?](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/understand-your-ai/when-will-my-ai-respond.md): Understanding when and why your AI responds to guest queries (or routes them to you for review).
- [Activate your AI Agents](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/activate-your-ai-agents.md): All the info you need to get your AI Agents up and running
- [Add Notes to your Notebook](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/activate-your-ai-agents/add-notes-to-your-notebook.md): Have your AI auto-generate Notes or write your own from the Notebook interface
- [Test in Copilot Mode](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/activate-your-ai-agents/test-in-copilot-mode.md): See how your AI would respond safely in Copilot Mode.
- [Go live with Autopilot!](https://cortado-ai.gitbook.io/cortado-ai-docs/getting-started/activate-your-ai-agents/go-live-with-autopilot.md): Let's start answering some guest questions already!
- [Overview](https://cortado-ai.gitbook.io/cortado-ai-docs/inbox/overview.md): Learn more about your Cortado AI Inbox
- [Resolved vs Unresolved](https://cortado-ai.gitbook.io/cortado-ai-docs/inbox/resolved-vs-unresolved.md): What's the difference?
- [Conversation View](https://cortado-ai.gitbook.io/cortado-ai-docs/inbox/conversation-view.md): Click into a conversation to view AI drafts and respond to your guests
- [Guest Sidebar & Sentiment](https://cortado-ai.gitbook.io/cortado-ai-docs/inbox/guest-sidebar-and-sentiment.md): View reservation details and track guest sentiment
- [Overview](https://cortado-ai.gitbook.io/cortado-ai-docs/listings/overview.md): View all listings and adjust your AI Agents from the Listings dashboard
- [AI Settings](https://cortado-ai.gitbook.io/cortado-ai-docs/listings/ai-settings.md): Adjust your AI Agent's mode, tone, response buffer and more from a single interface
- [Agent Mode](https://cortado-ai.gitbook.io/cortado-ai-docs/listings/ai-settings/agent-mode.md): Decide whether your AI Agents should respond automatically to incoming guest messages, or if they should request human review before sending.
- [Agent Tone](https://cortado-ai.gitbook.io/cortado-ai-docs/listings/ai-settings/agent-tone.md): Choose from a preset tone or create your own Custom Tone
- [Response Buffer](https://cortado-ai.gitbook.io/cortado-ai-docs/listings/ai-settings/response-buffer.md): Set your AI Agent's response buffer time
- [Disclaimer](https://cortado-ai.gitbook.io/cortado-ai-docs/listings/ai-settings/disclaimer.md): Set an optional disclaimer or signature for your AI messages
- [Autoresolve Conversations](https://cortado-ai.gitbook.io/cortado-ai-docs/listings/ai-settings/autoresolve-conversations.md): Allow your AI to Autoresolve conversations when a host response is detected
- [Overview](https://cortado-ai.gitbook.io/cortado-ai-docs/notebook/overview.md): Grow, view and control your AI Agents' knowledge from the Notebook interface
- [Create a Note](https://cortado-ai.gitbook.io/cortado-ai-docs/notebook/create-a-note.md): Manually create a note and assign it to one or more listings
- [Generate Notes](https://cortado-ai.gitbook.io/cortado-ai-docs/notebook/generate-notes.md): Trigger a one-time generation of notes based on prior conversations. Best done during your initial onboarding!
- [Background Note Generation](https://cortado-ai.gitbook.io/cortado-ai-docs/notebook/background-note-generation.md): Allow your AI to auto-generate notes in the background whenever missing information is detected.
- [Overview](https://cortado-ai.gitbook.io/cortado-ai-docs/procedures/overview.md): Give your AI Agents detailed instructions and Standard Operating Procedures for handling more complex guest queries
- [Writing a Procedure](https://cortado-ai.gitbook.io/cortado-ai-docs/procedures/writing-a-procedure.md): Writing a good Procedure requires choosing the right category and writing AI-friendly instructions
- [Overview](https://cortado-ai.gitbook.io/cortado-ai-docs/workflows/overview.md): Add and adjust powerful AI workflows to your listings
- [Reservation Booster](https://cortado-ai.gitbook.io/cortado-ai-docs/workflows/reservation-booster.md): Fill gap and orphan nights with the Reservation Booster upsell.
- [Route to Host](https://cortado-ai.gitbook.io/cortado-ai-docs/ai-101/route-to-host.md): Understand when and why your AI Agents will route messages to you.
- [Overview](https://cortado-ai.gitbook.io/cortado-ai-docs/notifications/overview.md): Enable notifications to allow your AI Agents to ping you on-the-go
- [Email Notifications](https://cortado-ai.gitbook.io/cortado-ai-docs/notifications/email-notifications.md): Set up email notifications for your Cortado AI account
- [SMS Notifications](https://cortado-ai.gitbook.io/cortado-ai-docs/notifications/sms-notifications.md): Set up SMS notifications for your Cortado AI account
- [Slack Notifications](https://cortado-ai.gitbook.io/cortado-ai-docs/notifications/slack-notifications.md): Set up Slack notifications for your Cortado AI account.
- [Overview](https://cortado-ai.gitbook.io/cortado-ai-docs/workspace-settings/overview.md): Manage and customize your Cortado AI workspace
- [Add & Manage Members](https://cortado-ai.gitbook.io/cortado-ai-docs/workspace-settings/add-and-manage-members.md): Add, remove and edit permissions for workspace members