# Inbox Filters

## Overview

Utilize **Inbox Filters** to quickly sort messages by listing, reservation stage, AI tags and more (please note that we are deprecating the **Search** bar in favor of these filters).

### Quick Filters: All Messages & Needs Attention

You can quickly toggle between the [**All Messages**](https://app.cortado-ai.com/inbox) view and [**Needs Attention**](https://app.cortado-ai.com/inbox#need-attention) view from your main Inbox page. Selecting **All Messages** will display just that: all messages currently in your Inbox. The **Needs Attention** view will only display conversations that have been flagged for human intervention by your AI Agents (see [**Route to Host**](https://cortado-ai.gitbook.io/cortado-ai-docs/ai-101/route-to-host) for more details).

<figure><img src="https://4124263443-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHB3Z8JQL947cBdtX4uVP%2Fuploads%2Fvf4ngpkRi6FBNAleXgyW%2FScreenshot%202025-01-28%20at%2011.23.25%E2%80%AFAM.png?alt=media&#x26;token=cad4dca0-8d65-40b1-9261-04e0f358fb6b" alt=""><figcaption></figcaption></figure>

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### Fine-toothed Filters

You can access more fine-toothed filters by clicking on the **Filters** button at the top of your inbox, selecting a filter option and setting your preferences. You can stack as many filters as you'd like to narrow down the conversations displayed.

<figure><img src="https://4124263443-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHB3Z8JQL947cBdtX4uVP%2Fuploads%2FzDYTGgcjbA5ssompUcSZ%2FScreenshot%202025-01-28%20at%2011.23.43%E2%80%AFAM.png?alt=media&#x26;token=02f148ff-7c37-4453-9e74-3c57609cf10b" alt=""><figcaption></figcaption></figure>
